1
Heuristic Analysis
This process involves identifying the user’s goals and coming up with a task list to achieve those goals. I comb through your site and assign a severity rating to each of the usability issues identified.2
Speed Test
Delivering a site that loads quickly the first time and every time is key for your users. I get to the core of what's slowing their experience down. From time to first paint, up until the last script is run.3
User Flows
Don't just guess where your users struggle, see how people browse your site — including what hinders them. I follow aggravated users, code errors, click rage, and much more. You'll be surprised at what you can learn.4
Heatmaps
Discover similarities in behavior, and what users are simply scrolling past. These are a systematic tool that explains interaction in a simple, easy-to-digest format. Reveal what really works - and what doesn't.5
Form Interaction
I look at abandonment, validations, dummy submissions, errors, and more - for each relevant form field. You'll be able to reveal issues, improve usability, and increase your overall conversion rate.6
Feedback
I create custom, interactional surveys to spot a specific audience in seconds. Providing you with valuable feedback when it's most important: frustrated visitors, dealing with errors, or they simply need help.
