Crafting experiences through research and testing.
I'm James, nice to meet you! I love creating solutions that delight users.
I supercharge interaction with every swipe, tap and click.
My WorkThe Process
Data-driven growth and conversion optimization to maximize your product.
Take the First StepIndustry research and current user data drives my design process, meeting your customers needs at every turn while aligning with business goals.
Go Live
By implementing rounds of testing and focus groups, I can ensure your digital presence will perform flawlessly across all media.
Develop
Working alongside marketing and development teams to maintain brand identity and improve speed to market of your product.
Support
Consult and provide support for your newly launched product. I'm available to help answer any questions that could arise.
UX Audit
A fine tooth conversion focused comb is run through your site and I expose where in the buying path your customers are experiencing the most friction. This is the first step in understanding your brand’s overall health.
UX Design
Customers are browsing your products, but they seem to be lost. There is no story being told and your current experience is forgettable. A user centric design will breath new life into your site’s overall experience.
UX Research
Your current site isn’t retaining customers, and the traffic you do have doesn’t convert. I dive deep into competitive research to find out who’s leading the way in your vertical and how you can compete at their level, and win.